Bolsius consumer service

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Professional

How can we help you?

At Bolsius, we’re always happy to answer questions from our customers.

It is important to us that you are satisfied with our products and that you enjoy using them. If you have had a negative experience with our products, please include as much information as possible about that experience in the form displayed below. Our consumer service department will then contact you as soon as possible.

Gender Male Female

First name

Family name*

Street*

House number *

Postal code*

Town / City*

Country*

Telephone

Email address*

Product type

Your remark or complaint*

Upload image

If you have a problem with one of our products, please send us several photographs of the product so that we can identify the problem and help you as effectively as possible.

File format: JPG, JPEG or PNG with a maximum size of 3 MB.

Illustration 1:
A photograph of the item that clearly displays the complaint.

Select a file...

Illustration 2:
A photograph of the location where the item is used together with the holder/candleholder (where applicable).

Select a file...

Illustration 3:
A photograph of the (bottom) label on which the barcode is displayed.

Select a file...

We’d be happy to help you

Frequently asked questions

Tips and safety